About us

We are small, and we work on one thing.

Pontem One works on healthcare and nothing else. Not healthcare as one of twelve industries on a services page — only healthcare, in two countries, for hospitals and clinics and consultants.

That is a deliberate limit. It means we have read both advertising codes, we know what a medical review actually involves, and we do not have to be taught the difference between a diagnosis and a procedure.

WHY WE WORK THIS WAY2012 → NOW
2012 · We started in medical travelMatching international patients with Indian hospitals. It worked until the ground moved twice.
2018 · Google changed the rules for medical contentPages with no named doctor behind them lost visibility almost overnight. The old model lost its source of patients.
2020 · Borders closedWhat survived was remote clinical work — opinions and reports delivered over a wire instead of a flight.
2023 onwards · Patients started asking AIThe systems answer from sources they can read and trust. Whoever supplies those sources gets named. Everyone else disappears, however good their doctors are.
The practice you see now is that business rebuilt for the third change — and narrowed on purpose.
Why trust a small practice

Fair question. Here is the honest answer.

What being small costs you

We cannot field twenty people. We do not do television, events or public relations. If you want everything from one supplier, a large agency is the right choice and we will say so.

We also cannot take fifty clients at once. The work needs your consultants' time and ours, and there is a limit to how many practices one team can do that properly for.

What it gets you

The person who writes your strategy is the person who does the work. Nothing is handed to a junior after the pitch.

We have read the advertising codes of both countries end to end — most agencies have read a summary. When we get something wrong, we publish the correction as prominently as the original. There are several on our site.

And we turn work down. If your problem is capacity or your telephone, we will tell you, and not invoice for saying so.

Pontem One is the healthcare practice of The Health Route Private Limited, Gurugram. Always written as two words — several unrelated companies use the first word on its own.

Start with a conversation.

No pitch deck. We check four numbers, tell you what we think, and you decide.

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